Return and Cancellation Policy

We have a 7 days return policy for all items

Please note that the product(s) should be unused, unwashed with all original tags intact and should be sent back in original packaging along with all parts and freebies

and a copy of original invoice. To ensure that the quality of the product is maintained, we request you to please make sure that the product(s) are properly packaged

when you are returning it.

If any or all products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order.

The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all

the products related to the offer have to be returned, as they have been purchased as part of a group offer.

Refunds

The refund process will be initiated once we have received the product back in our warehouse and we have completed all quality checks to ensure that the product is

unused, in original packaging and in good condition, except of course for the issue described by you. We will refund the entire amount paid by you for the product and

the money will be directly credited to your Billing Account within 7 Days of reaching the warehouse. Please Note: Shipping Charges and COD charges are not refundable.

Cancellations
Unfortunately, cancelling an order is not possible. Please ask our Customer Crew to cancel the order before the product is shipped, he will be entitled to a 100% refund.

In case the product is shipped then the policy as mentioned above will be applicable.

Please contact us on info@playplay.in